Payment Information

At Shop Elite, we offer secure and convenient payment methods to make your shopping experience smooth and hassle-free.

Accepted Payment Methods:

Bank Transfer (EFT)
Credit/Debit Cards (Visa, Mastercard)
Instant EFT (if applicable)
Other secure payment gateways (Yoco)

Payment Processing:

  • All orders must be paid in full before they are processed and shipped.
  • Payments via EFT/bank deposit must reflect in our account before we can dispatch your order.
  • If you choose manual EFT, please use your order number as a reference and send proof of payment to [your email] to avoid delays.

Delivery Information

Delivery Timeframes

Standard Delivery: 2-5 business days after payment reflects.

  • Delivery times exclude weekends and public holidays.
  • Orders placed after 4pm will be processed on the next business day.

Delivery Costs

  • Delivery costs are calculated at checkout.
  • Free shipping may apply for orders over R999.

Order Processing & Dispatch

  • Once your payment reflects, we will process and ship your order within the stated timeframes.
  • You will receive a tracking number via email once your order has been dispatched.

Important Terms & Conditions

Order Delays & Issues

  • While we strive to deliver within the stated timeframes, delays beyond our control (courier issues, public holidays, load shedding, etc.) may occur.
  • If your order is delayed beyond the estimated time, please contact us at support@shopelite.co.za.

Failed Deliveries & Address Issues

  • Please ensure your shipping address is correct when placing an order.
  • If a delivery fails due to an incorrect or incomplete address, a re-delivery fee may apply.

Returns & Refunds

Contact Us

For any payment or delivery inquiries, please contact us at:
📧 Email: support@shopelite.co.za
📞 WhatsApp: 078 321 0254